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Every business owner, manager and employee plays a part in making
businesses safe. Here are some things you can do to help prevent crime in
your business:
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Have at least two employees open and close the business
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Do not release personal information to strangers
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Keep purses and personal valuables locked in desks or lockers
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Place a surveillance camera behind the cash register facing the front
counter. Replace videotapes regularly
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Avoid routine hank transactions, rotate banking days and vary times and
routes of travel for bank deposits
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Park as close as possible to the location where the deposit is being
made - Report all suspicious activities to bank management or staff
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Don’t use marked “moneybags” that make it obvious to would-be robbers
you are carrying money for deposit. Carry money in nondescript carriers
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Keep a low balance in the cash register
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Place excess money in a safe or deposit it as soon as possible
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Keep your business neat and clean. A tidy, orderly place of business is
inviting to customers, but not to robbers
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Personal appearance, dressing appropriately and being neat and clean
also “sends a strong message” to robbers that you and your staff are
professionals who are alert and prepared to handle any situation.
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Stay alert! Know who is in your business and where they are. Watch for
people who hang around without buying anything. Also, be aware of
suspicious activity outside your place of business. Write down license
numbers of suspicious vehicles if visible from the inside of your
business.
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Make sure the sales counter can be seen clearly. Don’t put up
advertisements, flyers, displays, signs, posters or other items on
windows or doors that might obstruct the view of the cash register from
inside or outside your business. The police driving by your store need
to see in.
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Try to greet customers as they enter your business. Look them in the
eye, and ask them if they need help. Your attention can discourage a
robber.
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Keep your business well—lit, inside and outside.
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Keep trees and bushes trimmed, so they don’t block any outdoor lights
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Encourage the police to stop by your business.
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Learn the names of the officers who patrol your area.
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Use care after dark. Be cautious when cleaning the parking lot or taking
out the trash at night, Make sure another employee inside the business
keeps you within sight while you are involved in work details outside of
your building.
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If you see something suspicious, call the police. Never try to handle it
yourself. It could cost you your life.
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Use only one register at night. Leave other registers empty and open.
Tilt the register drawer to show there is no money in it.
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Leave blinds and drapes open when your business is closed. This allows
police officers to visually inspect the inside of your business. It also
makes it more difficult for criminals to conceal themselves and their
criminal activities.
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Make sure important signs stay posted. For example, the front door
should bear signs that say, “Clerk Cannot open the Time Lock Safe.”
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If your business is robbed put your safety first. Don’t resist an aimed
robber. Your personal safety is more important than money or
merchandise.
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Don’t talk except to answer the robber’s questions.
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Don’t stare directly at the robber.
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Don’t make any sudden moves and keep your hands in sight at all times,
if the robber thinks you’re reaching for a weapon or alarm button your
actions and furtive movements may lead the robber to violence.
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Don’t chase or follow the robber out of your place of business, leave
the job of catching the thief to the police.
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Consider key control. Are office keys, master keys, safe keys lying
about? Do you know whom your keys have been issued or entrusted? If
management can not answer these questions, your security risk factor is
very high.
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Keep a record of all keys issued. Master keys and extra duplicates
should be locked away hr safekeeping. When a particular key is needed,
everyone must sign for its use.
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Have all keys stamped with the words “Do Not Duplicate.”
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Familiarize your employees with your security systems and procedures.
Efficient, alert, well-informed and understanding employees are
necessary to help you protect your business.
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When not in use, gates should be secured with a good padlocks and
chains.
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Electronic gates, alarms, closed circuit television, two-way
communications and electric-eye openers assist in the detection and
identification of intruders.
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Post warning signs encouraging customers and employees to always lock
their unattended vehicles and to lock valuables in the trunk because
valuables left in plain sight attract thieves.
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Deny thieves access to your roof by securing ladders, pallets, boxes,
and crates away from your building.
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Property belonging to your business that must be stored outside of your
main building should be protected from vandalism and theft by placing
property in a locked storage shed.
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Deny thieves a place to hide by keeping grass and shrubs trimmed and
debris cleared away from your property.
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Illuminate your entire property from dusk to dawn to eliminate dark
areas that intruders and criminals prefer.
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Install floodlights for alleyways, rear and front entrances and parking
lots.
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Lighting should illuminate the roof of your building.
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Install vandal-resistant covers over bulbs and locate fixtures to
prevent easy access and to reduce the chance of intentional breakage.
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Thieves prefer darkness. Maintain interior lighting at a level that
allows clear visibility into buildings to allow for law enforcement and
civilian surveillance.
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Be sure that lights do not shine into the eyes of people passing on the
street, motorists or police officers on patrol.
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Inspect your lights regularly. Replace burned-out or broken lights
immediately.
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All exterior doors should be constructed of steel or all aluminum alloy
or solid-core hardwood. Glass doors should have burglar-resistant glass
installed.
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Double doors should he secured with heavy-duty, multiple point, long
flush bolts.
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The frame of the door must be as strong as the door.
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Exterior swinging doors should have a one-inch dead bolt with hardened
steel insert and a free turning steel or brass taper-cylinder guard.
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All exterior door latches should be of the anti-shim, deadlocking type.
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All outside hinges should have non-removable hinge pins.
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Sliding glass windows and single or double-hung sash windows should have
locking pins, bolts, locks or swing latches installed to prevent opening
from the buildings exterior.
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Secure all windows. First floor windows should be protected with burglar
resistant glass.
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To provide optimum window security install bars, grilles, grates or
heavy-duty wire screening.
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Mylar window coverings are inexpensive deterrents.
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Skylights, ventilation openings, air conditioning/heating ducts and
crawl spaces are all potential entry points for thieves. Permanently
secure these openings by installing metal grilles or grates. If these
openings can not be permanently secured, be sure they are protected by
an alarm system.
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Install locks on outside fuse boxes.
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Maintain an inventory of all office equipment; include the make, model
and serial number of each item. Keep this inventory in a safe place.
Keep it current by adding the identification numbers of all new
equipment. Engrave your business name and your Driver License number on
all office equipment. Secure removable equipment.
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Install convex and wall mirrors. Move high cost merchandise away from
cash register. Small, expensive items should be kept in locked display
cases.
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Anchor your safe firmly to the floor.
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Standing safes should be illuminated and visible from outside.
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